Quick answers, no waiting around Most issues can be sorted out without your instrument leaving the building. Our technical team walks you through troubleshooting so your data keeps flowing. Call 800-945-5905 in the US or email customerservice@golighthouse.com.
Our domestic service centers are accredited for ISO 17025 testing and calibration, as well as ISO 9001. Every ISO 17025 calibration comes with as received data, tested against ISO/IEC 17025 and ISO 21501-4. Not sure which level fits your cleanroom? Ask us, and we’ll help you pick.
If your counter or sampler needs a little extra care, start with an RMA. We’ll send you instructions for shipping it in for service or repair. You can also check status and review your company’s RMA history in one place.
Tell us what your instrument is doing, and we’ll point you in the right direction. Reach our Service Team at customerservice@golighthouse.com for RMA help, status updates, tracking, and on-site service.
